Ring APP How to Use Part1

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Ring APP How to Use Part1, Watch over your property from anywhere with Ring Video Doorbells and Security Cameras.Ring Video Doorbells and Security Cameras can send you real-time alerts when someone’s at your door or motion is detected. Keep an eye on what matters with live HD video and greet visitors with Two-Way Talk. With a compatible Ring Protect subscription (or free trial), you can review, save and share your Ring videos.

Whether you’re halfway around the world or just popping out to the shop, with Ring, you’re always home.

What you can do with the Ring app:
– Get real-time doorbell and motion alerts on your smartphone or tablet
– See and speak with visitors with HD Video and Two-Way Talk
– Arm and disarm your Ring system
– Allow access to your building for authorised guests and services with Ring Intercom

Using Live View

Use Live View to stream real-time video from your Ring Video Doorbells and Security Cameras on the Ring app or on Ring.com without a Ring Protect subscription. Both Account Owners and Shared Users can access Live View.

If you have a Ring Protect subscription, you can get video recordings of Live View actions and events within 1-2 minutes.

Table of Contents

Ring APP How to Use Part1

Read More : SwannView Plus app download and access

Actions in Live View

Depending on which Ring device you’re using, there are certain actions you can take while using Live View.

• Enable Sound – Listen in on what’s going on in your property. Select the speaker button to enable.

• Two-Way Talk – Speak to whoever’s there.

◦ Select the microphone button to start talking.

• Activate Siren – Sound a security camera siren.

◦ Select the exclamation button and confirm on the pop-up dialog.

• Turn on Lights – Turn on your lights.

◦ Select the light button to turn on or off.

Live View will automatically turn off after 10 minutes.

How to use Live View in the Ring app

1.Open the Ring app.

2.Tap a Snapshot image from your doorbell or security camera. Live View will open.

3.Depending on which device you’re using, there are certain things you can do:

◦ Enable sound by tapping the speaker button (available for doorbells and security cameras).

◦ Use Two-Way Talk by tapping the microphone icon (available for doorbells and security cameras).

◦ Turn on lights by tapping the light button (available for security cameras with lights)

◦ Activate siren by tapping the exclamation button (available for security cameras).

4.To end Live View, tap the End Live button.

Note: Some features may require you to update your mobile device’s operating software and download the latest version of the Ring app to access.

How to access Live View

If you have several doorbells or security cameras at the same Location, you can access Live View for each device separately.

1.Tap the menu (≡) on the top left in the Ring app.

2.Tap Devices, and select a doorbell or security camera.

3.Tap Live View.

4.Depending on which device you’re using, there are certain things you can do:

◦ Enable sound by tapping the speaker button (available for doorbells and security cameras).

◦ Use Two-Way Talk by tapping the microphone icon (available for doorbells and security cameras).

◦ Turn on lights by tapping the light button (available for security cameras with lights)

◦ Activate the siren by tapping the exclamation button (available for security cameras).

5.To end Live View, tap the End Live button.

Using Live View on Ring.com

Account owners and Shared Users can also use Live View from Ring.com, after logging in with the same username and password used to access the Ring app.

Supported browsers

Live View is only supported in certain browsers. See the table below for the latest compatibility information.

Browser	Desktop version	Mobile version (Android)	Mobile version (iOS)
Google Chrome	84.0 or later	84.0 or later	84.0 or later
Safari	13.0 or later	N/A	15.0 or later
Firefox	95.0 or later	95.0 or later	40.2 or later
Microsoft Edge	84.0 or later	84.0 or later	84.0 or later
Opera	70.0 or later	61.0 or later	3.2 or later
Brave	1.12 or later	1.12 or later	1.12 or later
Samsung Internet	N/A	13.0 or later	N/A
Silk	N/A	84.0 or later (FireOS)	N/A

Accessing Live View on Ring.com

1.Log into your Ring account using the same email and password that you use for the Ring app.

2.Select one of the Snapshot images under the Cameras section for a camera or doorbell. Live View will open.

3.Depending on which device you’re using, there are certain things you can do:

◦ Enable sound by selecting the speaker button (available for doorbells and cameras).

◦ Use Two-Way Talk by selecting the microphone icon (available for doorbells and cameras). Your browser may ask you to give Ring.com permission to access your microphone. If this happens, select Allow.

◦ Turn on lights by selecting the light button (available for Spotlight Cams and Floodlight Cams).

◦ Activate the camera siren by selecting the exclamation button.

4.To end Live View, select the End Live button.

Turning off Live View

1.Open the Ring app and tap the menu (≡) at the top left.

2.Select Devices and choose a camera or doorbell.

3.Select Video Settings.

4.Toggle Camera Preview for Live View.

Live View is turned off for that device now. Repeat this process for other devices, as needed.

Finding Your Internet Upload Speed

Learn how to see your Internet Upload Speed in the Ring app or your account at Ring.com.

Code: W4-04

Internet Upload Speed is how fast your Ring device sends data like encrypted Ring videos to the internet.

This feature will be available for all customers soon.
We are slowly rolling out this feature. If you don’t yet see your Internet Upload Speed in the Ring app or your Ring account, it will be available soon.

This speed test is measured in megabits per second (Mbps) and runs periodically to make sure your Ring device maintains a good internet upload speed.

Viewing your Internet Upload Speed from your account at Ring.com

1.Log in to your account at Ring.com.

2.Click the settings (gear) icon for the device for which you want to view Transmit Speed.

3.In the Device Health section, you can see your Internet Upload Speed.

Internet Upload Speed results guide

• GOOD: More than 10 Mbps

• OKAY: 5–10 Mbps

• POOR: Less than 5 Mbps

• NO DATA: No results yet

Keep in mind, your Internet Upload Speed is also affected by upload activity from other devices on your local network, such as additional Ring cameras, phones, laptops, tablets, and gaming consoles.

If your Internet Upload Speed is poor, we recommend contacting your Internet Service Provider to upgrade your internet plan or troubleshoot your low upload speed.

Finding Your Ring Device’s Transmit Speed

Learn how to see your Ring device’s Transmit Speed in the Ring app or your account at Ring.com.

Code: W4-05

Your Ring device’s transmit speed over wifi (or ethernet) is the speed of the direct connection between your Ring device and your local network (i.e. your router) when uploading data like Ring videos.

This feature will be available for all customers soon.
We are slowly rolling out this feature. If you don’t yet see your Ring device’s Transmit Speed in the Ring app or your Ring account, it will be available soon.

This speed test is measured in megabits per second (Mbps) and runs periodically to make sure your Ring device maintains a good connection to your local network.

Viewing your Ring device’s Transmit Speed from your account at Ring.com

1.Log in to your account at Ring.com.

2.Click the settings (gear) icon for the device for which you want to view Transmit Speed.

3.In the Device Health section, you can see your Ring device’s Transmit Speed.

Transmit Speed results guide

• GOOD: More than 20 Mbps

• OKAY: 10–20 Mbps

• POOR: Less than 10 Mbps

• NO DATA: No results yet

Is your wifi connection less than 10 Mbps? Try moving your wifi router closer to your Ring device to minimize the amount of physical objects, like walls or furniture, that may be blocking your wifi signal.

If you are receiving a device offline message in the Ring app, follow the instructions on the error message to improve your Ring device’s connection.

Managing Your Authorized Logged-In Devices

Learn how to manage which devices are logged in and authorized to access your Ring account.

Get to know Authorized Client Devices

In Control Center, you can manage the phones, tablets, and computers that are authorized to log in to your Ring account. Each time you successfully log in to Ring with your password and verification code, that device is saved as an Authorized Client Device with the following details:

• Device type

• Device operating system

• Date device was first authorized

How to access Authorized Client Devices in Control Center.

From the Ring app:

1.

1.Open the Ring app.

2.Tap the top menu (☰).

3.Tap Control Center.

4.Tap Authorized Client Devices.

From a mobile browser:

1.

1.Log in to your Ring account at Ring.com.

2.Tap the top menu (☰).

3.Tap Control Center.

4.Tap Authorized Client Devices.

From a desktop browser:

1.Log in to your Ring account at Ring.com.

2.Click the Dashboard home icon on the top right.

3.Click Account and select Control Center.

4.Click Authorized Client Devices.

Removing Authorized Client Devices

You have the option to delete one authorized device at a time, or all devices at once (except for the device you are currently using).

Deleting One Device
When you delete a single device, you are immediately removing this device’s ability to access your Ring account. For example, if you gave your old phone or tablet to a friend, you should delete this device from your list of devices authorized to access your Ring account.

Removing All Devices
If you Remove All Devices, you are revoking access for all devices that are authorized to access your Ring account – except for the device you are currently using.

Shared Users, not passwords.

Do not share your password with anyone.
No Ring employee, Customer Support Associate, or Community Manager will ever ask you for your password.

If you want to share access to a Ring device with a friend or family member, you can add them as a Shared User.

What to do if your Ring account has been compromised

1. Change your password immediately.
When you use the same password for multiple online accounts, you are at risk to cybercriminals (or bad actors). For example: If a bad actor acquires your password through a data breach of your email provider and you use the same password for your Ring account, this makes your Ring account more vulnerable.

Because we require an additional layer of account security with Two-Step Verification, your Ring account is still protected. However, we strongly recommend you change your password immediately.
Learn how to change your Ring password

2. Remove Authorized Client Devices you don’t recognize.
If you suspect your Ring account has been compromised, remove any and all devices that you confidently didn’t authorize.

3. Contact our Customer Support Team.
After you’ve successfully changed your password, please Contact Us so we can take proper measures to help prevent further risk.

Your account security is our highest priority

Customer trust is important to us and we take the security of our devices and services extremely seriously. We encourage all Ring users to follow our recommended security best practices to ensure your Ring account stays secure.

Account Management in Control Center

Learn how to update your Ring account information like your name, email, phone number, password and more.

Get to know Account Management

With Account Management, you can manage your Ring account information: how your name appears in your account, change your phone number, update your email, and change your Ring account password.

How to access Account Management in Control Center.

From the Ring app:

1.

1.Open the Ring app.

2.Tap the top menu (☰).

3.Tap Control Center.

4.Tap Account Management.

From a mobile browser:

1.

1.Log in to your Ring account at Ring.com.

2.Tap the top menu (☰).

3.Tap Control Center.

4.Tap Account Management.

From a desktop browser:

1.Log in to your Ring account at Ring.com.

2.Click the Dashboard home icon on the top right.

3.Click Account and select Control Center.

4.Click Account Management.

Updating your account details

Whenever you update information in your Ring account, we first require you to re-enter your password, and in most cases, enter your verification code. We’re just making sure it’s you who’s making these changes.

Changing your Name
You can change how your First Name and Last Name appear in your Ring account.

Updating your Email address
Did you recently change your email address? You can update it in Account Management.

Updating your Phone Number
If you recently changed your phone number, update it now in Account Management. Keep in mind, this is phone number we’ll contact if you dropped a call when speaking to our Customer Support Team. It may not be same number you provided to receive you sign-in verification codes.

Changing Your Name in Your Ring Account

Learn to update how your name appears in your Ring account.

Updating your Name

You can change or update your name in the Ring app or your account at Ring.com.

From the Ring app:

1.

1.Open the Ring app.

2.Tap the menu (☰) and scroll down to Control Center.

3.Tap Account Management.

4.Under Name, tap Update.

5.You’ll be asked to re-enter your password.

6.You’ll then be asked to enter your sign-in code. Help me find my verification code.

7.Enter your updated First Name and Last Name.

8.Tap Save.

From your desktop or mobile browser:

1.Log in to your account at Ring.com.

◦ If you’re on desktop: tap the Dashboard home icon at the top, then Account.

◦ If you’re on mobile: tap the top menu (☰).

2.Scroll down to Control Center.

3.Click Account Management.

4.Under Name, click Update.

5.You’ll be asked to re-enter your password.

6.You’ll then be asked to enter your sign-in code. Help me find my verification code.

7.Enter your updated First Name and Last Name.

8.Click Save.

Account Verification in Control Center

Learn all the ways you can verify your account when signing in to Ring, or when speaking to Customer Support.

.

Get to know Account Verification

With Account Verification, you can choose how you want to receive your 6-digit verification code whenever you sign in to the Ring app or your account at Ring.com. We require you to enter this code, after you enter your password, to better protect your Ring account. This extra layer of security is called Two-Step Verification.

How to access Account Verification in Control Center.

From the Ring app:

1.

1.Open the Ring app.

2.Tap the top menu (☰).

3.Tap Control Center.

4.Tap Account Verification.

From a mobile browser:

1.

1.Log in to your Ring account at Ring.com.

2.Tap the top menu (☰).

3.Tap Control Center.

4.Tap Account Verification.

From a desktop browser:

1.Log in to your Ring account at Ring.com.

2.Click the Dashboard home icon on the top right.

3.Click Account and select Control Center.

4.Click Account Verification.

Choose a verification method

You have the option to choose how you want to receive your verification code, by Text Message or Authenticator App.

Text Message

When you choose Text Message as your verification method, you’ll receive a text to the mobile number you provide each time you sign in. Enter that code, and you’re in.
Learn how to get a verification code by text message

Authenticator App

Authenticator apps are security apps for your phone, tablet, and computer that help prove who you are. These apps generate 6-digit verification codes to help verify you when signing in to Ring.

Learn how to use an Authenticator App to sign in to Ring

Verification codes in Control Center

If you don’t have access to your text messages or your device’s authenticator app, you can generate a code from Control Center in Account Verification.
Learn more

Customer Support Verification

If you need to speak with our Customer Support Team, they may ask to verify it’s you. In Account Verification, you can generate code to give to the Support Associate to help verify your Ring account. We will NEVER ask you for your password.

Using the Ring Live View Widget

Learn how to add Live View widgets to your phone or tablet’s home screen.

Get to know Live View widgets

With Ring Live View widgets, you can access Live View on your Ring video doorbells and security cameras with just a tap, right from the home screen of your smartphone or tablet.

Ring Live View widgets appear as tiles on your home screen, with each widget displaying the name and image of a chosen device.

Make sure your Ring app and operating system are up to date.
Live View widgets are available with the Ring app versions 5.58 on iOS and 3.58 on Android. Confirm both your app version and mobile device’s operating system are up-to-date to use this feature.

How to set up a Live View widget

Apple iOS phones and tablets

For iOS, see Apple’s How to add and edit widgets on your iPhone article, or follow these steps:

1.Tap and hold the home screen and wait for the icons to start wiggling.

2.Tap the plus (+) icon that appears in the top left corner of the screen, then tap on Search Widgets and search “Ring”.

3.Select a device widget, tap Add widget, and place it wherever you’d like on your home screen.

Your Ring Live View widget will select one of your Ring devices by default. To choose a different device, follow the steps below on How to edit Ring Live View widgets.

Android OS phones and tablets

For Android, see Google’s Add apps, shortcuts & widgets to your Home screens article, or follow these steps:

1.Tap and hold an empty space on the home screen.

2.Tap Widgets and search for “Ring” (or press and hold on the Ring app, then select Widgets).

3.Press and hold on the widget you’d like to add, then drag and place it on the home screen of your choice.

4.Then, choose which Ring device you’d like to access from the widget.

How to edit Ring Live View widgets

1.Tap and hold the widget.

2.Tap Edit.

3.Choose a different doorbell or camera for instant Live View access.

4.Tap outside the widget to exit.

Note: If you want instant Live View access for multiple devices, you will need to add one Ring Live View widget per Ring device.

Adjusting the Volume on Ring Doorbells, Security Cameras and Chimes

Adjust the volume on your Ring Video Doorbell, Security Cameras, and Chime or Chime Pro to the sound level that’s right for you.

How to adjust the volume on your Video Doorbell

1.Tap on the menu (☰).

2.Tap Devices.

3.Tap your Video Doorbell.

4.Tap Device Settings.

5.Tap General Settings.

6.Tap Volume Settings.

◦ Two-Way Talk: Adjust the volume slider for Device Speaker.

◦ Doorbell press: Adjust the volume slider for Doorbell Sounds.

Important: Adjusting the volume for Two-Way Talk may not be available for all Ring devices.

How to adjust the volume on your Ring Security Camera

You can adjust the volume on the Floodlight Cam Wired Plus and Floodlight Cam Wired Pro.
Find out which Security Camera you have in the Ring app.

1.Tap on the menu (☰).

2.Tap Devices.

3.Select your Ring Security Camera.

4.Tap on Device Settings.

5.Tap on General Settings.

6.Tap on Volume Settings.

◦ Two-Way Talk: Adjust the volume slider for Device Speaker.

How to adjust the volume on your Ring Chime and Chime Pro

1.Tap on the menu (☰).

2.Tap Devices.

3.Select your Chime.

4.Tap Audio Settings.

5.Tap Chime Tones.

◦ Adjust the volume sliders under Rings and Motion.

Setting Audio Alerts on Chime and Chime Pro

Learn how to set Chime or Chime Pro to play sounds when events happen on Ring devices at the same location.

Chime Alerts are only available for devices at the same location.
Previously, Chime and Chime Pro devices could play sounds across multiple Ring device addresses. We’ve since improved this feature to give you more relevant Chime Alerts in the same location where Motion or Ring events occur.
Learn how to manage your Ring device locations

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