Ring APP How to Use Part1, Watch over your property from anywhere with Ring Video Doorbells and Security Cameras.Ring Video Doorbells and Security Cameras can send you real-time alerts when someone’s at your door or motion is detected. Keep an eye on what matters with live HD video and greet visitors with Two-Way Talk. With a compatible Ring Protect subscription (or free trial), you can review, save and share your Ring videos.
Whether you’re halfway around the world or just popping out to the shop, with Ring, you’re always home.
What you can do with the Ring app:
– Get real-time doorbell and motion alerts on your smartphone or tablet
– See and speak with visitors with HD Video and Two-Way Talk
– Arm and disarm your Ring system
– Allow access to your building for authorised guests and services with Ring Intercom
Using Live View
Use Live View to stream real-time video from your Ring Video Doorbells and Security Cameras on the Ring app or on Ring.com without a Ring Protect subscription. Both Account Owners and Shared Users can access Live View.
If you have a Ring Protect subscription, you can get video recordings of Live View actions and events within 1-2 minutes.
Ring APP How to Use Part1
Read More : SwannView Plus app download and access
Actions in Live View
Depending on which Ring device you’re using, there are certain actions you can take while using Live View.
Live View will automatically turn off after 10 minutes.
How to use Live View in the Ring app
Note: Some features may require you to update your mobile device’s operating software and download the latest version of the Ring app to access.
How to access Live View
If you have several doorbells or security cameras at the same Location, you can access Live View for each device separately.
Using Live View on Ring.com
Account owners and Shared Users can also use Live View from Ring.com, after logging in with the same username and password used to access the Ring app.
Supported browsers
Live View is only supported in certain browsers. See the table below for the latest compatibility information.
Browser |
Desktop version |
Mobile version (Android) |
Mobile version (iOS) |
84.0 or later |
84.0 or later |
84.0 or later |
|
13.0 or later |
N/A |
15.0 or later |
|
95.0 or later |
95.0 or later |
40.2 or later |
|
84.0 or later |
84.0 or later |
84.0 or later |
|
70.0 or later |
61.0 or later |
3.2 or later |
|
1.12 or later |
1.12 or later |
1.12 or later |
|
Samsung Internet |
N/A |
13.0 or later |
N/A |
Silk |
N/A |
84.0 or later (FireOS) |
N/A |
Accessing Live View on Ring.com
Turning off Live View
Live View is turned off for that device now. Repeat this process for other devices, as needed.
Finding Your Internet Upload Speed
Learn how to see your Internet Upload Speed in the Ring app or your account at Ring.com.
Code: W4-04
Internet Upload Speed is how fast your Ring device sends data like encrypted Ring videos to the internet.
This feature will be available for all customers soon.
We are slowly rolling out this feature. If you don’t yet see your Internet Upload Speed in the Ring app or your Ring account, it will be available soon.
This speed test is measured in megabits per second (Mbps) and runs periodically to make sure your Ring device maintains a good internet upload speed.
Viewing your Internet Upload Speed from your account at Ring.com
Internet Upload Speed results guide
Keep in mind, your Internet Upload Speed is also affected by upload activity from other devices on your local network, such as additional Ring cameras, phones, laptops, tablets, and gaming consoles.
If your Internet Upload Speed is poor, we recommend contacting your Internet Service Provider to upgrade your internet plan or troubleshoot your low upload speed.
Finding Your Ring Device’s Transmit Speed
Learn how to see your Ring device’s Transmit Speed in the Ring app or your account at Ring.com.
Code: W4-05
Your Ring device’s transmit speed over wifi (or ethernet) is the speed of the direct connection between your Ring device and your local network (i.e. your router) when uploading data like Ring videos.
This feature will be available for all customers soon.
We are slowly rolling out this feature. If you don’t yet see your Ring device’s Transmit Speed in the Ring app or your Ring account, it will be available soon.
This speed test is measured in megabits per second (Mbps) and runs periodically to make sure your Ring device maintains a good connection to your local network.
Viewing your Ring device’s Transmit Speed from your account at Ring.com
Transmit Speed results guide
Is your wifi connection less than 10 Mbps? Try moving your wifi router closer to your Ring device to minimize the amount of physical objects, like walls or furniture, that may be blocking your wifi signal.
If you are receiving a device offline message in the Ring app, follow the instructions on the error message to improve your Ring device’s connection.
Managing Your Authorized Logged-In Devices
Learn how to manage which devices are logged in and authorized to access your Ring account.
Get to know Authorized Client Devices
In Control Center, you can manage the phones, tablets, and computers that are authorized to log in to your Ring account. Each time you successfully log in to Ring with your password and verification code, that device is saved as an Authorized Client Device with the following details:
How to access Authorized Client Devices in Control Center.
From the Ring app:
From a mobile browser:
From a desktop browser:
Removing Authorized Client Devices
You have the option to delete one authorized device at a time, or all devices at once (except for the device you are currently using).
Deleting One Device
When you delete a single device, you are immediately removing this device’s ability to access your Ring account. For example, if you gave your old phone or tablet to a friend, you should delete this device from your list of devices authorized to access your Ring account.
Removing All Devices
If you Remove All Devices, you are revoking access for all devices that are authorized to access your Ring account – except for the device you are currently using.
Shared Users, not passwords.
Do not share your password with anyone.
No Ring employee, Customer Support Associate, or Community Manager will ever ask you for your password.
If you want to share access to a Ring device with a friend or family member, you can add them as a Shared User.
What to do if your Ring account has been compromised
1. Change your password immediately.
When you use the same password for multiple online accounts, you are at risk to cybercriminals (or bad actors). For example: If a bad actor acquires your password through a data breach of your email provider and you use the same password for your Ring account, this makes your Ring account more vulnerable.
Because we require an additional layer of account security with Two-Step Verification, your Ring account is still protected. However, we strongly recommend you change your password immediately.
Learn how to change your Ring password
2. Remove Authorized Client Devices you don’t recognize.
If you suspect your Ring account has been compromised, remove any and all devices that you confidently didn’t authorize.
3. Contact our Customer Support Team.
After you’ve successfully changed your password, please Contact Us so we can take proper measures to help prevent further risk.
Your account security is our highest priority
Customer trust is important to us and we take the security of our devices and services extremely seriously. We encourage all Ring users to follow our recommended security best practices to ensure your Ring account stays secure.
Account Management in Control Center
Learn how to update your Ring account information like your name, email, phone number, password and more.
Get to know Account Management
With Account Management, you can manage your Ring account information: how your name appears in your account, change your phone number, update your email, and change your Ring account password.
How to access Account Management in Control Center.
From the Ring app:
From a mobile browser:
From a desktop browser:
Updating your account details
Whenever you update information in your Ring account, we first require you to re-enter your password, and in most cases, enter your verification code. We’re just making sure it’s you who’s making these changes.
Changing your Name
You can change how your First Name and Last Name appear in your Ring account.
Updating your Email address
Did you recently change your email address? You can update it in Account Management.
Updating your Phone Number
If you recently changed your phone number, update it now in Account Management. Keep in mind, this is phone number we’ll contact if you dropped a call when speaking to our Customer Support Team. It may not be same number you provided to receive you sign-in verification codes.
Changing Your Name in Your Ring Account
Learn to update how your name appears in your Ring account.
Updating your Name
You can change or update your name in the Ring app or your account at Ring.com.
From the Ring app:
From your desktop or mobile browser:
Account Verification in Control Center
Learn all the ways you can verify your account when signing in to Ring, or when speaking to Customer Support.
Get to know Account Verification
With Account Verification, you can choose how you want to receive your 6-digit verification code whenever you sign in to the Ring app or your account at Ring.com. We require you to enter this code, after you enter your password, to better protect your Ring account. This extra layer of security is called Two-Step Verification.
How to access Account Verification in Control Center.
From the Ring app:
From a mobile browser:
From a desktop browser:
Choose a verification method
You have the option to choose how you want to receive your verification code, by Text Message or Authenticator App.
Text Message
When you choose Text Message as your verification method, you’ll receive a text to the mobile number you provide each time you sign in. Enter that code, and you’re in.
Learn how to get a verification code by text message
Authenticator App
Authenticator apps are security apps for your phone, tablet, and computer that help prove who you are. These apps generate 6-digit verification codes to help verify you when signing in to Ring.
Learn how to use an Authenticator App to sign in to Ring
Verification codes in Control Center
If you don’t have access to your text messages or your device’s authenticator app, you can generate a code from Control Center in Account Verification.
Learn more
Customer Support Verification
If you need to speak with our Customer Support Team, they may ask to verify it’s you. In Account Verification, you can generate code to give to the Support Associate to help verify your Ring account. We will NEVER ask you for your password.
Using the Ring Live View Widget
Learn how to add Live View widgets to your phone or tablet’s home screen.
Get to know Live View widgets
With Ring Live View widgets, you can access Live View on your Ring video doorbells and security cameras with just a tap, right from the home screen of your smartphone or tablet.
Ring Live View widgets appear as tiles on your home screen, with each widget displaying the name and image of a chosen device.
Make sure your Ring app and operating system are up to date.
Live View widgets are available with the Ring app versions 5.58 on iOS and 3.58 on Android. Confirm both your app version and mobile device’s operating system are up-to-date to use this feature.
How to set up a Live View widget
Apple iOS phones and tablets
For iOS, see Apple’s How to add and edit widgets on your iPhone article, or follow these steps:
Your Ring Live View widget will select one of your Ring devices by default. To choose a different device, follow the steps below on How to edit Ring Live View widgets.
Android OS phones and tablets
For Android, see Google’s Add apps, shortcuts & widgets to your Home screens article, or follow these steps:
How to edit Ring Live View widgets
Note: If you want instant Live View access for multiple devices, you will need to add one Ring Live View widget per Ring device.
Adjusting the Volume on Ring Doorbells, Security Cameras and Chimes
Adjust the volume on your Ring Video Doorbell, Security Cameras, and Chime or Chime Pro to the sound level that’s right for you.
How to adjust the volume on your Video Doorbell
Important: Adjusting the volume for Two-Way Talk may not be available for all Ring devices.
How to adjust the volume on your Ring Security Camera
You can adjust the volume on the Floodlight Cam Wired Plus and Floodlight Cam Wired Pro.
Find out which Security Camera you have in the Ring app.
How to adjust the volume on your Ring Chime and Chime Pro
Setting Audio Alerts on Chime and Chime Pro
Learn how to set Chime or Chime Pro to play sounds when events happen on Ring devices at the same location.
Chime Alerts are only available for devices at the same location.
Previously, Chime and Chime Pro devices could play sounds across multiple Ring device addresses. We’ve since improved this feature to give you more relevant Chime Alerts in the same location where Motion or Ring events occur.
Learn how to manage your Ring device locations