Mydlink app setup guide v1

Mydlink app v1, Controlling your smart home can get complicated. That’s why we made the new mydlink app Smarter, Simpler, and More Compatible. Now, you can manage your mydlink cameras, smart plugs, and sensors right from your smartphone or tablet. And, it works with the Google Assistant and Alexa. It’s the smart home that makes your life truly convenient. Your Home, Only Smarter.

1.Q:
2.How do I view video files from in the mydlink app?
1.A:
2.Note: Screen shots below are from the version of the mydlink app. The version may vary. When asked to “tap back”, in the iOS version tap the < icon in the upper left corner.

To view videos from the mydlink cloud, follow the steps below:

Step 1: Launch the mydlink app.

Step 2: Tap the menu icon in the upper left corner. You can also tap Event & Video at the bottom.

home settings button 450w

 

Step 3: Tap Event & Video.

 

home settings menu eventvideo

 

Step 4: Tap Event.

 

a11192 step04 450w678h

 

Step 5: At the top, select the day you want to view video from. The videos will be listed newest to oldest and will display if detected by motion or sound. Tap the video to watch it.

 

a11192 step05 new 450w925h

 

Step 6: You can perform the following on the view video screen:

• Rotate your device to view full screen
• Tap the Share icon to send the video via email, text, and other services installed on your device such as YouTube and Instagram
• Tap the Favorite icon (star) in the upper right to mark the video as a favorite
• Tap the Camera icon to save an image from the video
• Tap the play/pause button to pause and play the video
• Tap the down-arrow icon to save the video to your device

 

a11192 step07 450w800h

 

Step 7: Tap back to go back to the list of videos (Timeline). To delete videos, tap Edit in the upper right and then select the videos you want to remove. Tap Remove in the bottom right corner to delete.

 

a11192 step 08 new 450w925h

.

1.Q:
2.How do I set up Automation using the mydlink app?
1.A:
2.Automation allows you to trigger an entire chain of device actions with customized automations. (e.g., You can set the an automation to Record, and send notifications when motion or sound is detection).

 

Note: This Automation example will show you how to setup Recording by Motion.

 

Step 1: Launch the mydlink app and sign into your account.

 

Step 2: Tap the menu icon on the top left.

 

home settings button

 

Step 3: Tap .

 

home settings menu settings

 

Step 4: Tap Automation.

 

01 settings automation 772h

 

Step 5: Tap the + sign.

 

02 automation add 413h

 

Step 6: Tap the + sign to add a new rule.

 

03 automation addrule

 

Step 7: Tap the icon next to the trigger type you want (motion or sound detection), then tap Next. In this example, the DCS-8000LH motion detection is selected.

 

Note: You can select multiple events.

 

04 automation event

 

Step 8: Tap the icon next to the event action you want, then tap Next. In this example, Recording (records video to the cloud) and Push Notification (sends a push notification to the device with the mydlink app) are selected.

 

Note: you can select multiple actions.

 

05 automation action 591h

 

Step 9: Tap Save.

 

06 automation save 393h

 

Step 10: Tap Go Ahead.

 

07 go ahead 205h

 

Step 11: Your new automation will appear. Tap on the circle icon under Rule 1 to edit any events and/or actions. Tap the trash can icon in the upper right corner to delete the entire Automation.  You can create multiple rules for each Automation. Click the + in the lower right corner and repeat steps 7-10).

 

Next to the automation name, tap the > to rename and select a different icon (shown next to Automation 1 in the example).

 

08 automation rule1

1.Q:
2.How do I enable sound detection using the mydlink app?
1.A:
2.Note: This FAQ is for the mydlink app, not mydlink Lite. The screen shots are from the Android version. The iOS version may look a little different.

 

Select which camera line you would like to set up sound detection:

guide v1

– DCS-8xxxLH Series

– All other DCS cameras

 

The following is for the DCS-8xxxLH series cameras. Note that the DCS-8200LH is not compatible with the mydlink app. You must use the mydlink Home app.

 

Step 1: Launch the mydlink app.

 

Step 2: Tap the menu icon in the upper left corner.

 

home settings button 450w 1

 

Step 3: Tap Settings.

 

home settings menu settings 1

 

Step 4: Tap Automation.

 

8000 step 04 450w800h

 

Step 5: Tap the + sign.

 

8000 step 05 450w800h

 

Step 6: Tap the + sign to add a new rule (or add to an existing rule).

 

8000 step 06 450w800h

 

Step 7: Tap the sound detection trigger and then tap Next. Note you can click the > icon to set the sound level to trigger.

 

8000 sound 07 450w644h

 

 

Step 8: Tap the event action(s) you want, then tap Next. In this example recording (cloud) and push notification are enabled.

 

8000 sound 08 450w800h

 

 

Step 9: Tap the check mark or Save on the top right, then tap Go ahead.

 

8000 sound 09 450w524h

 

 

 

.

 

The following is for non-DCS-8xxxLH cameras.

 

To enable sound detection, follow the steps below:

 

Step 1: Launch the mydlink app.

 

Step 2: Tap Devices at the bottom of the home screen or tap the menu in the upper left corner, tap Devices.

 

home settings button 450w 2

 

Step 3: Tap Camera.

 

control camera 450w870h

 

Step 4: Select the camera from the dial and then tap the gear icon.

 

camera settings2 450w794h

 

Step 5: Make sure the microphone is turned on. Tap Sound Detection.

 

sound 03 450w800h

 

Step 6:Tap the Sound Detection button to turn on if grayed out.

 

Step 7: The current level of noise will be displayed. To change the noise level at which you want it to trigger, tap and slide the black dot up or down to the desired level. Tap < (iOS) or tap the back button (android) to save.

 

sound 04 450w659h

 

Step 8: Tap OK.

 

sound 05 401w

 

Step 9: Verify that sound detection is ON.

.

1.Q:
2.How do I set up motion detection using the mydlink app?
1.A:
2.Note: This FAQ is for the mydlink app, not mydlink Lite. The screen shots are from the Android version v1.7.1 (build 133). The iOS version may look a little different.

 

When you first install your camera, motion detection as well as the automation rule (record and notification) is automatically setup. To enable/edit motion detection, follow the steps below:

 

Step 1: Launch the mydlink app.

 

Step 2: Tap Devices at the bottom of the home screen or tap the menu in the upper left corner, tap Devices. You can also tap the camera in your shortcuts and tap the live video to access the camera settings (skip to step 5).

 

step02 300w   step02 a 300w

 

Step 3: Tap Camera.

 

step03 450w800h

 

Step 4: Select the camera from the dial and then tap the gear icon

 

step04 450w711h

 

Step 5: Tap Motion .

 

step05 450w870h

 

Step 6: Tap where you want to detect motion (represented by a orange square). Then select the sensitivity (0-100, 100 being the most sensitive). Once finished, tap < (iOS) or tap the back button (Android) to save your settings.

 

step06 450w897h

 

Step 7: Your settings will be saved.

 

Note: To turn “off” motion detection, tap the Clear All button, and then change the sensitivity to 0. Tap back to save your settings.

.

1.Q:
2.How do I install my DCS-8xxxLH-series camera?
1.A:
2.Note This FAQ is based on the mydlink app version 1.5.4 (build 109) from Android (v8.0.0). The iOS version may look a little different.

 

To setup your camera with the mydlink app, follow the steps below:

 

Step 1: Launch the mydlink app. Log in with your mydlink account username and password. This will be the same username and password if you have used the mydlink Lite or mydlink Home app. If you have never created a mydlink account, you can create one.

 

Step 2: Tap the settings icon (3 lines in the upper left corner).

 

home settings button 550w620h

 

Step 3: Select Add a Device.

 

home settings menu addadevice

 

Step 4: Tap Yes to scan the .The QR code is located on the label on the bottom of the camera or on the Wi-Fi configuration card included with the product. If the label or card are missing, tap No and select from the drop-down list.

 

uap add 03 550w978h

 

Step 5: If you tapped Yes, scan the QR code. If you are having trouble scanning the QR code, move to a brighter lit area. If you tapped No, select the camera model from the list.

 

Step 6: Tap Next. Please wait about a minute (or less).

 

Step 7:  Tap Device Location to select where your camera will be setup. Select from the list or scroll to the bottom and tap Add Location to create your own.

 

setup device profile select location     device locations

 

Step 8: Tap Choose Your Wi-Fi Network. Select the WiFi network you want to the camera to (note this should be the same network that your mobile device running this app is on). Enter the Wi-Fi password and then tap Next.

 

setup device profile select wifi     setup device profile select wifi2

 

Step 9: If you want this camera to be displayed on the “Home” screen, tap Add to Shortcut (checked by default). Tap Next at the bottom to continue.

 

setup device profile shortcut 550w814h

 

Step 10: The camera will now save your Wi-Fi settings, and then bind to your mydlink account. This process can take up to 3 minutes.

 

Note: If you receive an error during the Setup Wi-Fi process, make sure you are entering the Wi-Fi password correctly. Remember it is case-sensitive. Also make sure the camera is within range of your wireless router, and that the router has DHCP enabled and does not have any filtering which may block the camera from connecting.

 

If you receive an error during the Binding process, this usually means the camera cannot connect to the mydlink servers. It is best to reboot your router, close the mydlink app, and reset the camera (hold a paperclip in the reset hole for 10 seconds and release. The LED on the back should turn red). Once your router has rebooted, open the mydlink app and set it the camera again. If you continue to get errors, please contact D-Link support at 1-877-453-5465. Support is free and available 24/7.

 

Step 11: Once the camera setup is finished, the following message will appear. If you want to add the camera to cloud recording, tap Yes, or tap Later.

 

setup successful 307h

 

Step 12: If you tapped Yes, a new Automation will be created to record video detected by motion to your cloud recording subscription (free or paid). Tap the check mark at the top right corner to finish setup.

 

 

setup enable recording

.

1.Q:
2.How do I set up Automation using the mydlink app?
1.A:
2.Automation allows you to trigger an entire chain of device actions with customized automations. (e.g., You can set the an automation to Record, and send notifications when motion or sound is detection).

 

Note: This Automation example will show you how to setup Recording by Motion.

 

Step 1: Launch the mydlink app and sign into your account.

 

Step 2: Tap the menu icon on the top left.

 

home settings button 1

 

Step 3: Tap Settings.

 

home settings menu settings 2

 

Step 4: Tap Automation.

 

01 settings automation 772h 1

 

Step 5: Tap the + sign.

 

02 automation add 413h 1

 

Step 6: Tap the + sign to add a new rule.

 

03 automation addrule 1

 

Step 7: Tap the icon next to the trigger type you want (motion or sound detection), then tap Next. In this example, the DCS-8000LH motion detection is selected.

 

Note: You can select multiple events.

 

04 automation event 1

 

Step 8: Tap the icon next to the event action you want, then tap Next. In this example, Recording (records video to the cloud) and Push Notification (sends a push notification to the device with the mydlink app) are selected.

 

Note: you can select multiple actions.

 

05 automation action 591h 1

 

Step 9: Tap Save.

 

06 automation save 393h 1

 

Step 10: Tap Go Ahead.

 

07 go ahead 205h 1

 

Step 11: Your new automation will appear. Tap on the circle icon under Rule 1 to edit any events and/or actions. Tap the trash can icon in the upper right corner to delete the entire Automation.  You can create multiple rules for each Automation. Click the + in the lower right corner and repeat steps 7-10).

 

Next to the automation name, tap the > to rename and select a different icon (shown next to Automation 1 in the example).

 

08 automation rule1 1

.

1.Q:
2.How do I view video files from cloud recording in the mydlink app?
1.A:
2.Note: Screen shots below are from the Android version of the mydlink app. The iOS version may vary. When asked to “tap back”, in the iOS version tap the < icon in the upper left corner.

 

To view videos from the mydlink cloud, follow the steps below:

 

Step 1: Launch the mydlink app.

 

Step 2: Tap the menu icon in the upper left corner. You can also tap Event & Video at the bottom.

 

home settings button 450w 3

 

Step 3: Tap Event & Video.

 

home settings menu eventvideo 1

 

Step 4: Tap Event.

 

a11192 step04 450w678h 1

 

Step 5: At the top, select the day you want to view video from. The videos will be listed newest to oldest and will display if detected by motion or sound. Tap the video to watch it.

 

a11192 step05 new 450w925h 1

 

Step 6: You can perform the following on the view video screen:

• Rotate your device to view full screen
• Tap the Share icon to send the video via email, text, and other services installed on your device such as YouTube and Instagram
• Tap the Favorite icon (star) in the upper right to mark the video as a favorite
• Tap the Camera icon to save an image from the video
• Tap the play/pause button to pause and play the video
• Tap the down-arrow icon to save the video to your device

 

a11192 step07 450w800h 1

 

Step 7: Tap back to go back to the list of videos (Timeline). To delete videos, tap Edit in the upper right and then select the videos you want to remove. Tap Remove in the bottom right corner to delete.

 

a11192 step 08 new 450w925h 1

.

1.Q:
2.How do I enable cloud recording for my camera?
1.A:
2.Step 1: Launch the mydlink app and sign into your account.

 

Step 2: Tap the menu icon in the upper left corner.

 

home settings button 2

 

Step 3: Tap Cloud Recording.

 

home settings menu cloudrecording

 

Step 4: Tap Subscribe.

 

step4

 

Step 5: Choose an Available Plan.

 

step5 400w820h

 

Step 6: Tap Subscribe Now.

 

step6 400w818h

 

Step 7: Tap OK.

 

step7 400w820h

 

Step 8: Tap Next.

 

step8 400w819h

 

Step 9: Select the camera you want to enable the cloud recording for, then tap on the  check  on the top right.

 

step9 400w820h

 

Step 10: Tap the  check 1 on the top right .

 

step10 400w820h

 

Step 11: Click here to set up recording on your camera.

 

 

.

 

To add additional cameras with Cloud Recording follow the steps below:

 

Step 1: Tap the menu icon on the top left.

 

home settings button 3

 

Step 2: Tap Cloud Recording.

 

home settings menu cloudrecording 1

 

Step 3: Tap the gear icon.

 

2step3 400w709h

 

Step 4: Select the additional camera(s) you want to enable Cloud Recording for then tap  check 2

 

2step4

 

Step 5: Tap Set a Rule.

 

2step5b 709h

 

Step 6: Tap the settings icon.

 

2step6 709h

 

Step 7: Tap the + on the bottom right to add a rule for the new camera.

 

2step7 400w708h

 

Step 8: Select the event you would like to a add to your automation, then tap Next (This example shows motion detection).

 

2step8b 400w709h

 

Step 9: Select the action you would like to add to your automation, then tap Next (This example shows Cloud recording and Push Notifications).

 

2step9 400w708h

 

Step 10: Tap check 3

 

2step10 400w709h

 

Step 11: Now you can see the two Rules for the two cameras.

 

2step11 400w708h

.

1.Q:
2.How do I set up motion detection using the mydlink app?
1.A:
2.Note: This FAQ is for the mydlink app, not mydlink Lite. The screen shots are from the Android version v1.7.1 (build 133). The iOS version may look a little different.

 

When you first install your camera, motion detection as well as the automation rule (record and notification) is automatically setup. To enable/edit motion detection, follow the steps below:

 

Step 1: Launch the mydlink app.

 

Step 2: Tap Devices at the bottom of the home screen or tap the menu in the upper left corner, tap Devices. You can also tap the camera in your shortcuts and tap the live video to access the camera settings (skip to step 5).

 

step02 300w 1   step02 a 300w 1

 

Step 3: Tap Camera.

 

step03 450w800h 1

 

Step 4: Select the camera from the dial and then tap the gear icon

 

step04 450w711h 1

 

Step 5: Tap Motion Setting.

 

step05 450w870h 1

 

Step 6: Tap where you want to detect motion (represented by a orange square). Then select the sensitivity (0-100, 100 being the most sensitive). Once finished, tap < (iOS) or tap the back button (Android) to save your settings.

 

step06 450w897h 1

 

Step 7: Your settings will be saved.

 

Note: To turn “off” motion detection, tap the Clear All button, and then change the sensitivity to 0. Tap back to save your settings.

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